CarelioSolutions
Support Coordination
Support Coordinators get their own portal to see their clients, schedules, documents, and service agreements — without needing full provider access.
My clients — Support Coordinator view
J. Nguyen — service agreementActive
R. Alonso — schedule this week3 shifts
Documents shared with me5 files
Illustrative preview — not real participant data.
A Support Coordinator often works across several participants and needs a clear, focused view of just the clients they coordinate for — not the whole organisation's roster or billing.
Carelio's Support Coordinator role gives them exactly that: their own clients, schedules, documents, and service agreements, kept separate from the provider's internal operations.
Who it's for
Support Coordinators managing a caseload of NDIS participants who need visibility without full provider access.
What you can do
- A dedicated portal showing only the Support Coordinator's own linked clients
- Visibility into each client's schedule and service agreement status
- Access to relevant documents without full participant-record access
- Works alongside the CRM pipeline, which tracks referrals coming from Support Coordinators too