CarelioCore Features
Communication Log
Keep a proper thread of communication with each participant — visible to the right people, not scattered across texts and emails.
Communication log — J. Nguyen
"Confirmed pickup for Thursday"Manager
"Thanks, see you then!"Participant reply
Two-way postingOn
Illustrative preview — not real participant data.
Important conversations with a participant shouldn't live in someone's personal phone. The Communication Log gives your team (and, where you allow it, the participant themselves) one shared thread per participant to read and post updates.
Whether a participant can post into their own thread is a setting your organisation controls — you can make it read-only or two-way, and you can allow edits/deletes with a full audit trail either way.
Who it's for
Any team that needs a proper, shared written record of communication with the people they support.
What you can do
- One communication thread per participant, visible to the staff you choose
- Turn on two-way posting so participants can reply directly, if you want that
- Edit/delete your own messages, with every change captured in the audit log
- Turned on or off per organisation, same as Progress Notes